Data and Confidentiality

This page describes how Aeryntis Intelligence handles the data you upload or generate when using the product, with a focus on confidentiality and professional use.

It is intended to complement the Privacy Policy and Terms of Service and does not replace them.

You retain full ownership of all documents, sources, analyses, insights and reports created or ingested in Aeryntis.

We do not claim any intellectual property rights over your proprietary datasets or the outputs generated from them, other than the limited rights needed to operate the service.

Aeryntis Intelligence operates as a managed service. We are responsible for infrastructure, backups, updates and security, subject to the data protection terms agreed with you.

For enterprise clients with specific data residency, isolation or compliance requirements, a dedicated deployment can be arranged on a case-by-case basis. Contact us to discuss your requirements.

When Aeryntis calls external large language model (LLM) APIs on your behalf, we select providers that offer business or enterprise-grade confidentiality commitments.

The exact providers and models used for your workspace will be documented, and you may request that only specific providers be used where supported.

Prompts and retrieved content sent to such providers are used only to generate responses for your organisation and are not used by us to build unrelated products.

We keep your data for as long as your account remains active or as required to provide the service.

Upon termination, you may request the export of key artefacts such as reports and analyses, and we will delete or irreversibly anonymise remaining data after a reasonable retention period, except where longer retention is legally required.

Backups are retained for a limited time and are progressively overwritten.

For operational and security reasons we maintain technical logs, which may include metadata about requests to the service, job runs and analysis activity.

These logs are used for debugging, performance tuning and abuse detection and are retained only for as long as necessary for those purposes.

We strive to minimise the amount of sensitive content stored in logs and to avoid logging full documents or prompts where not strictly required.

We aim to align our practices with applicable data protection regulations such as the GDPR where relevant.

If you require a data processing agreement (DPA) or specific contractual clauses, please contact us so that we can assess your request.