Contents

Privacy Policy

Last updated: December 9, 2025

This Privacy Policy explains how Aeryntis Intelligence ("Aeryntis", "we", "us") collects, uses, and protects personal data when you visit our website, communicate with us, or use our services.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Policy.

Data controller

The data controller responsible for your personal data is the entity operating Aeryntis Intelligence.

If you have questions about this Policy or how your data is handled, you can contact us at aeryntis@ns-raid.com.

Personal data we collect

We may collect and process the following categories of personal data:

Website and marketing data: pages visited, approximate location based on IP address, device and browser information, referral sources, and interactions with our content.
Account and workspace data: name, email address, organisation, role, login identifiers, and settings associated with your account if you use the product.
Communication data: information you provide when you fill in contact forms, book demos, send us emails, or respond to questionnaires.
Usage data: metadata about how you use the product (for example, features used, analysis runs, timestamps).
Log data: technical logs collected by our servers, such as IP address, request metadata and error traces.

No intentional collection of special categories

We do not intentionally collect sensitive categories of personal data (such as health information, political opinions or religious beliefs) through the marketing website.

To the extent that you choose to upload or process such data inside your own Aeryntis workspace, you are responsible for ensuring that you have a lawful basis and appropriate safeguards for doing so.

How we use personal data

We use personal data for the following purposes:

To provide and operate the website and services;
To create and manage your account and workspace;
To respond to your requests, questions and support tickets;
To analyse usage and improve the product, user experience and performance;
To send you service-related communications (for example, important updates or security notices);
To send carefully selected marketing communications where permitted by law (you can opt out at any time);
To comply with legal obligations and to protect our rights and those of our users.

Legal bases for processing

Where required by applicable law (for example, under the GDPR), we rely on one or more of the following legal bases to process your personal data:

Performance of a contract, when processing is necessary to provide the service to you or your organisation;
Legitimate interests, such as improving our services, protecting the security of the platform and preventing abuse, provided that these interests are not overridden by your rights and interests;
Compliance with a legal obligation, when processing is necessary for us to comply with applicable laws;
Consent, where we rely on your explicit consent, for example for certain marketing or optional analytics cookies.

International data transfers

Depending on where you are located and where our infrastructure and service providers operate, your personal data may be transferred to and processed in countries other than your own.

Where such transfers involve countries that are not considered to offer an adequate level of data protection, we will take appropriate safeguards, such as contractual clauses approved by relevant authorities, to protect your data.

Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including to provide the service, comply with legal obligations, resolve disputes and enforce our agreements.

Retention periods may differ depending on the type of data and the context in which it was collected.

When data is no longer needed, we will delete it or anonymise it in a way that does not allow you to be identified.

Security

We use reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no online service can guarantee absolute security. You are responsible for keeping your account credentials confidential.

Your rights

Depending on your location and applicable law, you may have rights such as:

The right to access the personal data we hold about you;
The right to request correction of inaccurate or incomplete data;
The right to request deletion of your personal data, subject to certain exceptions;
The right to object to or restrict certain processing;
The right to data portability;
The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at aeryntis@ns-raid.com. We may need to verify your identity before responding to your request.

Children

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from them.

If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements.

When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

How to contact us

If you have questions about this Policy or how we handle personal data, you can contact us at aeryntis@ns-raid.com or via the contact form on this website.

You may also have the right to lodge a complaint with a supervisory authority in your country if you believe that your rights have been violated.